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Epson trial in France: next hearing on February 25, 2027

Epson trial in France: next hearing on February 25, 2027

par Marguerite | Juil 3, 2026 | Complaints and investigations

Eleven years after the vote establishing planned obsolescence as a criminal offence, the first trial opened on Thursday 2 July 2026 in Nanterre, France, against the printer manufacturer Epson. This marks a huge step forward for product sustainability. Following the...
Opening of a trial for planned obsolescence against Epson: a historic first step

Opening of a trial for planned obsolescence against Epson: a historic first step

par Marguerite | Juin 2, 2026 | Complaints and investigations

This long-awaited decision, the first of its kind in France, comes after more than eight years of investigation by the DGCCRF (France’s consumer protection authority) following the complaint. By blocking printing when ink cartridges are not yet empty, and by...
Malfunctions of Pixel 4a : HOP send an open letter to Google

Malfunctions of Pixel 4a : HOP send an open letter to Google

par Marguerite | Mar 7, 2025 | Complaints and investigations

Users of Pixel 4a smartphones have seen their battery capacity drastically impacted by their forced update on January 8, 2025. The French NGO HOP (Stop Planned Obsolescence) has received almost 2,500 reports, in which consumers share their distress. This prompted our...
Stop Planned Obsolescence files a complaint against Hewlett-Packard

Stop Planned Obsolescence files a complaint against Hewlett-Packard

par Marguerite | Nov 26, 2024 | Complaints and investigations

After filing two complaints against Apple in 2022 and 2023, The french NGO HOP, known as Stop Planned Obsolescence in English, is now filing a complaint against the largest printer manufacturer, HP, for its ink cartridges programmed obsolescence. HP, which aspires to...
Apple in 2024: a truly repair-friendly multinational?

Apple in 2024: a truly repair-friendly multinational?

par Marguerite | Mai 29, 2024 | Complaints and investigations

So, is this announcement good or bad news for consumers when it comes to repairs? Is the multinational Apple pro-repair? Promising announcements on paper As previously highlighted by HOP, the ‘serialization’ of smartphones involves linking a device to its components...
iPhones obsolescence: a landmark penalty for Apple

iPhones obsolescence: a landmark penalty for Apple

par Marguerite | Fév 7, 2020 | Complaints and investigations

Following an investigation launched two years ago in response to a complaint by the HOP (Stop Planned Obsolescence) association, Apple will have to pay a fine of 25 million, according to an article in Le Parisien on 7 February 2020, confirmed by a press release from...
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Articles récents

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